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	<title>Comments on: Diverse Solutions Makes some Big Changes to their IDX Product</title>
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		<title>By: Jay Valento - Long Beach Real Estate</title>
		<link>http://www.geekestateblog.com/diverse-solutions-makes-some-big-changes-to-their-idx-product/comment-page-1/#comment-61217</link>
		<dc:creator>Jay Valento - Long Beach Real Estate</dc:creator>
		<pubDate>Wed, 26 Nov 2008 19:46:04 +0000</pubDate>
		<guid isPermaLink="false">http://www.geekestateblog.com/?p=1374#comment-61217</guid>
		<description>My clients love the Diverse Solutions SearchAgent.  If you have any issues with it that arise, the best thing to do is call their customer support team by telephone.  My experience is that they will get it resolved quickly.


I had a couple moving to southern California from Houston Texas.  They used the map search tool and love it over ParkPlace (I do have clients that love Parkplace too).  They bought a great home from us in Corona, California.  I talked to them several months later and they are still raving about the map search...and this is before Diverse Solutions released the new version</description>
		<content:encoded><![CDATA[<p>My clients love the Diverse Solutions SearchAgent.  If you have any issues with it that arise, the best thing to do is call their customer support team by telephone.  My experience is that they will get it resolved quickly.</p>
<p>I had a couple moving to southern California from Houston Texas.  They used the map search tool and love it over ParkPlace (I do have clients that love Parkplace too).  They bought a great home from us in Corona, California.  I talked to them several months later and they are still raving about the map search&#8230;and this is before Diverse Solutions released the new version</p>
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		<title>By: Andrew Mattie</title>
		<link>http://www.geekestateblog.com/diverse-solutions-makes-some-big-changes-to-their-idx-product/comment-page-1/#comment-59064</link>
		<dc:creator>Andrew Mattie</dc:creator>
		<pubDate>Mon, 17 Nov 2008 18:22:59 +0000</pubDate>
		<guid isPermaLink="false">http://www.geekestateblog.com/?p=1374#comment-59064</guid>
		<description>@Nancy: I&#039;m not sure about the mistakes. Sometimes the MLS&#039;s give us features in a &quot;coded&quot; form and then accidentally break the &quot;decoder&quot; to tell us what features represent. That may have been what happened with the MLS PIN issues you noted, but I&#039;m not entirely sure. Is it still incorrect now? If so, could you provide an MLS number of a property that is incorrect.

With regards to the city markers, we don&#039;t actually manually place them on the map or determine where to zoom when you click on a marker. Instead, we use statistical information derived from what the MLS gives us to determine how big the city is and where to place the marker. I&#039;m not saying that it can&#039;t be wrong -- I&#039;m just saying that it&#039;s not subjective. The city markers will not necessarily be in the center of the city, but rather where the center of the residential listings in the city are located. Same thing with the zoom when you click on it -- it won&#039;t necessarily zoom to the center of the city, but rather to the area which encompasses at least 90% of the listings in that city. For example, on our main IDX demo (http://idx.diversesolutions.com), the city marker for LA is located south of the city center. However, after we average out the locations of all of the LA residential listings and eliminate the ones that are statistically WAY off, our system places the marker south of the city center. Does that make sense?</description>
		<content:encoded><![CDATA[<p>@Nancy: I&#8217;m not sure about the mistakes. Sometimes the MLS&#8217;s give us features in a &#8220;coded&#8221; form and then accidentally break the &#8220;decoder&#8221; to tell us what features represent. That may have been what happened with the MLS PIN issues you noted, but I&#8217;m not entirely sure. Is it still incorrect now? If so, could you provide an MLS number of a property that is incorrect.</p>
<p>With regards to the city markers, we don&#8217;t actually manually place them on the map or determine where to zoom when you click on a marker. Instead, we use statistical information derived from what the MLS gives us to determine how big the city is and where to place the marker. I&#8217;m not saying that it can&#8217;t be wrong &#8212; I&#8217;m just saying that it&#8217;s not subjective. The city markers will not necessarily be in the center of the city, but rather where the center of the residential listings in the city are located. Same thing with the zoom when you click on it &#8212; it won&#8217;t necessarily zoom to the center of the city, but rather to the area which encompasses at least 90% of the listings in that city. For example, on our main IDX demo (<a href="http://idx.diversesolutions.com" rel="nofollow">http://idx.diversesolutions.com</a>), the city marker for LA is located south of the city center. However, after we average out the locations of all of the LA residential listings and eliminate the ones that are statistically WAY off, our system places the marker south of the city center. Does that make sense?</p>
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		<title>By: Nancy Comenitz</title>
		<link>http://www.geekestateblog.com/diverse-solutions-makes-some-big-changes-to-their-idx-product/comment-page-1/#comment-58681</link>
		<dc:creator>Nancy Comenitz</dc:creator>
		<pubDate>Sun, 16 Nov 2008 17:18:58 +0000</pubDate>
		<guid isPermaLink="false">http://www.geekestateblog.com/?p=1374#comment-58681</guid>
		<description>Andrew,

I appreciate your quick response. My conversations with the sales rep was sometime around the 2nd week in September. I tried to locate the email but it is lost.

I loaded my listing 9/3/08 and it sold November 6th. 9/28/08 I I received a follow-up email from sales so my conversations were around the second week of September. The listing MLS# 
was 70815234. The areas that were inaccurate were: Cooling, Documents on File, Electric Feature, Heating, and Term Features. 
Cooling had None instead of Heat Pump, Individual Control, Unit Control 
Heating had Oil, Space Heater, Steam instead of Heat Pump, Electric, Individual 
Electric said underground instead of Circuit Breakers. 
Terms of Use had Rent with Option instead of Contract for 
Deed 
Documents on File had Investment Analysis, Site Plan, 
Soil Survey instead of Unit Deed, Master Deed, Rules &amp; 
Reg, Floor Plan

AS far as the western suburbs of Boston, I have sold in 
Newton and Brookline for 25 years. They are the closest 
city and town west of Boston and the most popular. Newton 
has a triple A rating and is the most popular city in 
Boston. Newton is comprised of 11 different villages 
within it having their own zip codes. 
Wellesley is next to Newton but is a much smaller community with 2 zip codes. I have to click on the green marker on 
Wellesley in order to bring up the properties in Newton. 
Maybe I should say that the placement of the markers is 
incorrect on the map.

Newton is not being given the prominence it deserves. 
Iam sorry for being such a pest on this matter but there 
are over 450 brokers that concentrate on selling in Newton
alone. Coldwell Banker has two separate offices in Newton 
as well as Hammond Residential.

Again, thank-you for your quick reply. That salesperson was awful for ignoring me and not correcting the mistakes on my listing. Why were there so many mistakes?

Yours truly,

Nancy</description>
		<content:encoded><![CDATA[<p>Andrew,</p>
<p>I appreciate your quick response. My conversations with the sales rep was sometime around the 2nd week in September. I tried to locate the email but it is lost.</p>
<p>I loaded my listing 9/3/08 and it sold November 6th. 9/28/08 I I received a follow-up email from sales so my conversations were around the second week of September. The listing MLS#<br />
was 70815234. The areas that were inaccurate were: Cooling, Documents on File, Electric Feature, Heating, and Term Features.<br />
Cooling had None instead of Heat Pump, Individual Control, Unit Control<br />
Heating had Oil, Space Heater, Steam instead of Heat Pump, Electric, Individual<br />
Electric said underground instead of Circuit Breakers.<br />
Terms of Use had Rent with Option instead of Contract for<br />
Deed<br />
Documents on File had Investment Analysis, Site Plan,<br />
Soil Survey instead of Unit Deed, Master Deed, Rules &amp;<br />
Reg, Floor Plan</p>
<p>AS far as the western suburbs of Boston, I have sold in<br />
Newton and Brookline for 25 years. They are the closest<br />
city and town west of Boston and the most popular. Newton<br />
has a triple A rating and is the most popular city in<br />
Boston. Newton is comprised of 11 different villages<br />
within it having their own zip codes.<br />
Wellesley is next to Newton but is a much smaller community with 2 zip codes. I have to click on the green marker on<br />
Wellesley in order to bring up the properties in Newton.<br />
Maybe I should say that the placement of the markers is<br />
incorrect on the map.</p>
<p>Newton is not being given the prominence it deserves.<br />
Iam sorry for being such a pest on this matter but there<br />
are over 450 brokers that concentrate on selling in Newton<br />
alone. Coldwell Banker has two separate offices in Newton<br />
as well as Hammond Residential.</p>
<p>Again, thank-you for your quick reply. That salesperson was awful for ignoring me and not correcting the mistakes on my listing. Why were there so many mistakes?</p>
<p>Yours truly,</p>
<p>Nancy</p>
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		<title>By: Andrew Mattie</title>
		<link>http://www.geekestateblog.com/diverse-solutions-makes-some-big-changes-to-their-idx-product/comment-page-1/#comment-58414</link>
		<dc:creator>Andrew Mattie</dc:creator>
		<pubDate>Sat, 15 Nov 2008 23:05:44 +0000</pubDate>
		<guid isPermaLink="false">http://www.geekestateblog.com/?p=1374#comment-58414</guid>
		<description>@Nancy: I personally loaded the MLS PIN data into our system, so I&#039;d be able to address any issues you have with inaccuracies. I hadn&#039;t heard about your issues until now. Could you please provide some specific MLS numbers where the data is incorrect? I&#039;ll check it out right away.

With regards to the map marker placement and the coordinates of towns, we use a time tested statistical modeling system or order to figure out where to place the map markers and where the bounds of the cities are. We base our data off of all of the residential properties in each MLS, so it should be very accurate. Put simply, the area that the marker zooms into when you click on it will represent the area where at least 90% of the residential properties reside. Does that make sense?</description>
		<content:encoded><![CDATA[<p>@Nancy: I personally loaded the MLS PIN data into our system, so I&#8217;d be able to address any issues you have with inaccuracies. I hadn&#8217;t heard about your issues until now. Could you please provide some specific MLS numbers where the data is incorrect? I&#8217;ll check it out right away.</p>
<p>With regards to the map marker placement and the coordinates of towns, we use a time tested statistical modeling system or order to figure out where to place the map markers and where the bounds of the cities are. We base our data off of all of the residential properties in each MLS, so it should be very accurate. Put simply, the area that the marker zooms into when you click on it will represent the area where at least 90% of the residential properties reside. Does that make sense?</p>
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		<title>By: Nancy Comenitz</title>
		<link>http://www.geekestateblog.com/diverse-solutions-makes-some-big-changes-to-their-idx-product/comment-page-1/#comment-58366</link>
		<dc:creator>Nancy Comenitz</dc:creator>
		<pubDate>Sat, 15 Nov 2008 20:05:23 +0000</pubDate>
		<guid isPermaLink="false">http://www.geekestateblog.com/?p=1374#comment-58366</guid>
		<description>I was very interested in using Diverse Solutions in my website. I looked up my listing on the the site and saw at least five areas where the listing information did not match the MLS information. When I brought it to my salesperson&#039;s attention I was told it would be handled immediately. 
During the course of the listing (92 days) the corrections were never made. I was exceptionally upset that Diverse Solutions was displaying incorrect information in my listing, even after it was pointed out to them. 

I wonder how many other listings are being displayed with incorrect information.

I also found it very difficut pulling up all the listings in the Town of Newton, MA where Newton has so many areas in it.
Also when they displayed the map of MA I was clicking on the Town of Wellesley to get Newton. The map was innacurate 
and confusing because the popular towns were not placed correctly.

Everyone is saying how wonderful Diverse Solutions is. I so want an updated IDX solution in my website but these errors are inexcusable.

Nancy Comenitz</description>
		<content:encoded><![CDATA[<p>I was very interested in using Diverse Solutions in my website. I looked up my listing on the the site and saw at least five areas where the listing information did not match the MLS information. When I brought it to my salesperson&#8217;s attention I was told it would be handled immediately.<br />
During the course of the listing (92 days) the corrections were never made. I was exceptionally upset that Diverse Solutions was displaying incorrect information in my listing, even after it was pointed out to them. </p>
<p>I wonder how many other listings are being displayed with incorrect information.</p>
<p>I also found it very difficut pulling up all the listings in the Town of Newton, MA where Newton has so many areas in it.<br />
Also when they displayed the map of MA I was clicking on the Town of Wellesley to get Newton. The map was innacurate<br />
and confusing because the popular towns were not placed correctly.</p>
<p>Everyone is saying how wonderful Diverse Solutions is. I so want an updated IDX solution in my website but these errors are inexcusable.</p>
<p>Nancy Comenitz</p>
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		<title>By: Austin Real Estate Guy</title>
		<link>http://www.geekestateblog.com/diverse-solutions-makes-some-big-changes-to-their-idx-product/comment-page-1/#comment-56505</link>
		<dc:creator>Austin Real Estate Guy</dc:creator>
		<pubDate>Mon, 10 Nov 2008 11:24:06 +0000</pubDate>
		<guid isPermaLink="false">http://www.geekestateblog.com/?p=1374#comment-56505</guid>
		<description>From what I have seen, most people searching online just want a very generic earch when they are getting started.  However, when they get serious, some then  zoom in and get very specific with search criteria.  So a very basic search feature is OK, but agents really need a search features with more criteria like you are describing.</description>
		<content:encoded><![CDATA[<p>From what I have seen, most people searching online just want a very generic earch when they are getting started.  However, when they get serious, some then  zoom in and get very specific with search criteria.  So a very basic search feature is OK, but agents really need a search features with more criteria like you are describing.</p>
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		<title>By: Andrew Mattie</title>
		<link>http://www.geekestateblog.com/diverse-solutions-makes-some-big-changes-to-their-idx-product/comment-page-1/#comment-56366</link>
		<dc:creator>Andrew Mattie</dc:creator>
		<pubDate>Mon, 10 Nov 2008 01:24:56 +0000</pubDate>
		<guid isPermaLink="false">http://www.geekestateblog.com/?p=1374#comment-56366</guid>
		<description>@Rancho Mirage: We (Diverse Solutions) don&#039;t actually distribute the data. Instead, we load the data from each MLS we support into our system so that we can then allow the members of that MLS to use our solution.

Off the top of my head, I can&#039;t remember if we support the Rancho Mirage area though. If you give us a buzz on Monday though, I&#039;m sure a sales rep will be able to answer that question for you.</description>
		<content:encoded><![CDATA[<p>@Rancho Mirage: We (Diverse Solutions) don&#8217;t actually distribute the data. Instead, we load the data from each MLS we support into our system so that we can then allow the members of that MLS to use our solution.</p>
<p>Off the top of my head, I can&#8217;t remember if we support the Rancho Mirage area though. If you give us a buzz on Monday though, I&#8217;m sure a sales rep will be able to answer that question for you.</p>
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		<title>By: Rancho Mirage</title>
		<link>http://www.geekestateblog.com/diverse-solutions-makes-some-big-changes-to-their-idx-product/comment-page-1/#comment-56350</link>
		<dc:creator>Rancho Mirage</dc:creator>
		<pubDate>Mon, 10 Nov 2008 00:12:58 +0000</pubDate>
		<guid isPermaLink="false">http://www.geekestateblog.com/?p=1374#comment-56350</guid>
		<description>Is this IDX solution regionally limited in it&#039;s data? I mean to say, are there regions where you can and cannot distribute information for?</description>
		<content:encoded><![CDATA[<p>Is this IDX solution regionally limited in it&#8217;s data? I mean to say, are there regions where you can and cannot distribute information for?</p>
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		<title>By: Julia V</title>
		<link>http://www.geekestateblog.com/diverse-solutions-makes-some-big-changes-to-their-idx-product/comment-page-1/#comment-56116</link>
		<dc:creator>Julia V</dc:creator>
		<pubDate>Sun, 09 Nov 2008 06:43:30 +0000</pubDate>
		<guid isPermaLink="false">http://www.geekestateblog.com/?p=1374#comment-56116</guid>
		<description>@Andrew - next time I&#039;d volunteer to beta test your upgrades. I used to QA for a dot com in my past life before becoming a Realtor. Anyway I found a few more bugs. We actually have a couple of comments from our visitors about my #1 issue above. Actually if you type Tampa on the city box and hit Results you&#039;ll get 3 when using Firefox or Chrome. If you use IE 6 or 7 you&#039;ll get 98,000!!!

Here&#039;s a new Bug: I just created this link for Bank Owned Homes: http://idx.diversesolutions.com/Link/17568

Works fine in Firefox and Chrome. Not on IE 6 or 7. Reason being, IE doesn&#039;t pick up the Foreclosure/Bank Owned check box therefore shows a gazillion results instead of 52.

I&#039;ll keep playing with it to see what else I can find. Looking forward to hearing from my rep. So far I haven&#039;t had any response from my emails to support.</description>
		<content:encoded><![CDATA[<p>@Andrew &#8211; next time I&#8217;d volunteer to beta test your upgrades. I used to QA for a dot com in my past life before becoming a Realtor. Anyway I found a few more bugs. We actually have a couple of comments from our visitors about my #1 issue above. Actually if you type Tampa on the city box and hit Results you&#8217;ll get 3 when using Firefox or Chrome. If you use IE 6 or 7 you&#8217;ll get 98,000!!!</p>
<p>Here&#8217;s a new Bug: I just created this link for Bank Owned Homes: <a href="http://idx.diversesolutions.com/Link/17568" rel="nofollow">http://idx.diversesolutions.com/Link/17568</a></p>
<p>Works fine in Firefox and Chrome. Not on IE 6 or 7. Reason being, IE doesn&#8217;t pick up the Foreclosure/Bank Owned check box therefore shows a gazillion results instead of 52.</p>
<p>I&#8217;ll keep playing with it to see what else I can find. Looking forward to hearing from my rep. So far I haven&#8217;t had any response from my emails to support.</p>
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		<title>By: Hawaii real estate agent</title>
		<link>http://www.geekestateblog.com/diverse-solutions-makes-some-big-changes-to-their-idx-product/comment-page-1/#comment-55940</link>
		<dc:creator>Hawaii real estate agent</dc:creator>
		<pubDate>Sat, 08 Nov 2008 19:13:20 +0000</pubDate>
		<guid isPermaLink="false">http://www.geekestateblog.com/?p=1374#comment-55940</guid>
		<description>Sonds like a bunch of great new features. My research shows that most buyers do not search with such refined criteria, but the ones that do will love it.</description>
		<content:encoded><![CDATA[<p>Sonds like a bunch of great new features. My research shows that most buyers do not search with such refined criteria, but the ones that do will love it.</p>
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